Paid leave is here, Minnesota. How well is it working?



After Sage Conway gave birth to her second child last summer, she dreaded the thought of returning to work right away. So took unpaid family leave so she could spend 12 weeks at home her newborn son, Theo. But after that was up, the dental hygienist from Cottage Grove had to go back to work.

“Especially being a new mom, it's so hard to go back to work,” Conway, 38, said. “You don't want to leave your baby at 12 weeks.”

Conway said her mom was able to care for Theo while she was working, though that didn’t stop her from worrying.

“I'm a breastfeeding mother, and that was really difficult,” Conway told MPR News. “You know, a lot of babies struggle, even taking a bottle if they're used to breastfeeding.”

Now, with the new Minnesota Paid Leave Act in place as of Jan. 1, she was able to take another six weeks off, this time with partial pay, to bond with and care for her child.

“I had no issues at all. It's been going great,” Conway said.

She says the process to apply for paid leave was simple and straightforward. She’s glad that it's available to other new mothers too.

“I think it's really important, you know, just for society, for new moms, to be able to take that time with their baby,” Conway said.

Since launching in January, nearly 65,000 Minnesotans have applied for paid time off through the state’s Paid Leave Act, according to data from the Minnesota Department of Employment and Economic Development. So far, about 34,000 of them have been approved.

The program provides most Minnesota workers with up to 12 weeks of paid time off per year, although expecting mothers can take up to 20 weeks, combining medical and bonding leave to recover and spend time with their newborn child.

About 87 percent of applications the state has received have been for medical or bonding claims according to Evan Rowe, a deputy commissioner for Minnesota’s Department of Employment and Economic Development (DEED).

Claims for medical leave can include illness, injury, as well as mental health conditions and recovering from pregnancy.  Bonding leave is available to both parents and doesn’t have to be taken at the same time, as long as the leave is taken before the child’s first birthday.

Minnesota’s paid leave plan is funded by a payroll tax of 0.88 percent of employees’ wages, which is split evenly between employee and employer, though business owners can choose to cover more of the employee’s tax burden if they would like.

Small businesses with 30 or fewer employees are taxed at a reduced rate of 0.66 percent.

What do other workers say?

While The Paid Leave Act has worked well for some who have taken advantage of it, others complain that they’ve been held up by complications, delays and red tape.

Kim Haskins Dehn of Maple Grove took time off to recover after foot surgery and said the application process was aggravating. It took her over a month to receive her pay from the state even though she started the application process before her surgery in February.

“I'm just real frustrated and irritated about it all, but there's nothing you can do. I mean, I just wait, you know?” Haskins Dehn said.

The nurse for Fairview Health Services said she had to apply four different times, and it took over a month for her to be approved for back pay, after she said several administrative errors and miscommunications from DEED derailed the process.

At one point, Haskins Dehn said had two separate applications open, which is not allowed, causing her to have to start over and reapply yet again.

“I was like, almost crying on the phone,” Haskins Dehn, 59, said.

Haskins Dehn said while her experience was exasperating, she was not in dire need of money. 

But she worries about people in a worse financial situation who can’t wait a month to be paid.

“I'm thinking of these people that are out there that are sole supporters that have to pay a mortgage,” she said.

Dylan Wyatt, 33, is a physician at St. Luke's Hospital in Duluth. He said it took him three tries to get his back pay approved for the time he took off from work to care for and bond with his newborn daughter, Artemis.

A man with his baby
Dylan Wyatt, a physician from Duluth with his 3-week old daughter, Artemis.
Courtesy photo

After the first few denied applications, he said the process could have been simpler. Specifically, he says it was difficult to figure out which forms he needed to submit.

“It's just fiddly, right? You got to make sure all the numbers are in a row,” said Wyatt.

Despite his complaints, Wyatt dismisses the “fiddly” paperwork as growing pains from a new system, and he praises the program at its core.

“It makes sure that people can take time to bond with their infants or new adopted little ones, to make sure that strong family connections are made,” said Wyatt.  “The protected leave with the pay is just such a fantastic thing that I'm so proud of our state for doing.”

While paid leave seems to be a strong benefit for many Minnesota workers, small business owners across the state say it is adding more stress to their lives.

A small employer perspective 

Jeff Backer owns a grocery story and a hardware store in Browns Valley. He’s also the Republican state representative for the area in west central Minnesota.

“This program is very impersonal,” Backer said.  “I don't believe government should get involved with this.”

He criticizes the program as being “one-size-fits-all,” and not addressing the needs of businesses that have only a handful of employees across the state. He says not only is the additional tax for the program burdensome, but it can create problematic staffing shortages.

Backer says that many small business owners are already willing to work with their staff to give them time off when they need it.

“Small businesses don't keep their staff people if they don't figure out a way to work with them,” Backer said.

According to a recent report from the Minnesota Chamber of Commerce, about 80 percent of the chamber’s 6,300 members already offered paid leave to their employees in some form prior to the passage of the Paid Leave Act.

Additionally, Rep. Backer said the act will make it difficult for businesses with very few employees to cover shifts for those who are out on leave. And he said it creates more administrative work for small business owners who are often their own human resources staff.

“The administrative tasks are difficult for small companies that don't have an HR department,” Backer said. “We don't have no HR department, and a lot of small businesses in Minnesota (don't)."

The Chamber of Commerce’s report said that administrative work is a “major concern” for businesses without a dedicated HR department.

A solution?

Backer argues that businesses should be allowed to opt out of the program, as they are in Delaware, which has a similar paid leave program.

Delaware began offering paid leave this January too, and the state allows small businesses who employ nine or fewer people to opt out of paying into the program and receiving paid leave benefits.

“So opt in, opt out, let the small businesses work with their staff to figure it out,” Rep. Backer said.



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What is Tableau?

Tableau Desktop is a type of business intelligence tool that is also an interactive data visualization software company founded by Christian Chabot, part Hanrahan, and Chris Stolte in the year 2003. The company headquarters is located in Mountain View, California, United States. Tableau is a visual analytics solution that allows people to explore and analyze data with simple drag-and-drop operations.

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What is Salesforce?

Salesforce is a complete cloud-based solution designed to provide Customer relationship management. This software sells complementary enterprise applications focused on customer services, marketing automation, analytics, and application developments. It keeps everyone happy and informed, and that means you can gain more profitability.Salesforce.com is an American-based cloud software company headquartered in San Francisco. This company was founded in 1999 and developed by Marc Benioff, Parker Harris.

Tableau Vs Salesforce :

Before jumping into the mentioning major differences between the Tableau and Salesforce Report, we would like to define what Salesforce report is:

Salesforce report :

Salesforce report and dashboard is also a business intelligence and out-of-the-box data analytical tool. They are intuitive, customized, and work well for all types of organizations.Now let us know the major differences based on the features;

One-line :

  • Salesforce report and dashboard offer go-to options for a quick win based upon real-time data.
  • Whereas the Tableau dashboard provides an exploration and sharing across a broad range of data and use cases.

Where your users are:

  • Salesforce users are the audience here.
  • When it comes to the tableau, salesforce, as well as non-salesforce users, access this tool.

Salesforce integration:

  • Native to Salesforce, no integration is required.
  • Whereas Tableau requires a simple, and quick ingestion to ingest salesforce data.

Wider tech stack:

  • This condition is not applicable to Salesforce.
  • Whereas in Tableau, if users want the option of on-premise architecture, and more flexibility around how the BI platform fits in with the business tech stack. They also need remote and federated queries.

Skills required:

  • Salesforce requires quick to install, and intuitive skills.
  • To work with the tableau tools, only tableau expertise is needed.

Artificial intelligence capabilities:

  • Sales cloud is not applicable.
  • Time Series modeling, and integration of Einstein discovery insights.

Salient features of the Tableau :

Here we have listed a few primary features based on the partners’ support it offers. They are;

  • Tableau Desktop software helps people to see and understand the data.
  • Offers a revolutionary new approach to business intelligence. Tableau allows you to quickly connect, visualize and help to share data with a seamless experience from the PC to the iPad.
  • Tableau partner implementation partners play a key role in helping organizations by assisting to transform and run their business simply.
  • They can help you identify, buy, build, implement, service, support, and run the Tableau solutions that best fit the business needs.
  • Responsible for project schedule, development, testing, execution, and delivery.
  • Tableau Desktop helps you to utilize the features included in your subscription and functional tips on how to optimize your business process and to make use of the reporting tools.
  • Manage the project for Tableau implementation in your organization as a system integrator.

Salient features of the Salesforce :

The attractive features of salesforce help the organizations to return a greater impact on its productivity and sustainability. They are:

Cloud-based Assessments:

The Salesforce Solution is a completely cloud-based service. Any requirements related to your company like new hardware purchases, software installation, local storage of files, and time stream. With salesforce, users will be able to easily and fastly switch from their already existing software to Salesforce.

Interdepartmental Integration method:

Salesforce CRM software helps the user to collaborate with multiple departments to achieve goals and true collaboration to work together. Departments like sales, marketing, customer services, and analytical. All these departments have the same information and analytics to produce effective outcomes.

Offers universal compatibility:

Salesforce allows the entire user to bring their ideas in the case of a software approach. This software solution takes these ideas or hazards to make them accessible across all the major software platforms and devices.

Provides advanced level automation:

This is nothing but coaching their customers through their pipelines which are having hundreds of steps involved. The training may include form filling, software updates, and automated devices. With the Salesforce software, all these pieces of training are easy to learn and implement.

Contact management :

In earlier days, there was a tradition that they wanted to do any kind of business with only known people. But Salesforce is breaking that tradition because it enables the entire customers to contact their business people easily throughout the world. So you can build relationships with people and produce valuable results.

Good sales tracking records:

It’s always been difficult to collect customer leads and resolve any issues related to business. So salesforce makes it easier for their customers to collect the business leads and helps them build efficient relationships with them.

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Tableau advantages:

Below are the key benefits of the Tableau, they are;

  • Tableau offers intuitive and attractive user interface services.
  • Provides seamless integration with modern big data platforms from Hadoop to Google BigQuery.
  • Offers an extensive roster of native data connections allowing easy integration with data from many sources.
  • High responsiveness – Tableau is supported by mobile platforms.
  • Offers powerful community collaborations.
  • Constraint development – new updates are regularly released and are easy to install.
  • Provide reliable customer support.
  • A vast library of video materials about the tools, online courses, and learning blogs.

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Salesforce advantages:

The following are the key advantages of using a Salesforce solution. Salesforce always helps to establish a relation between Customers and business enterprises. Let me make a point one by one:

  • High-rated customer success rate.
  • It’s a cloud leader.
  • World’s most trusted cloud.
  • Multi Tenant platform.
  • Data scalability is huge.
  • Fast application development and customization.
  • Offers complete CRM (Customer relationship management).
Business Intelligence & Analytics, tableau-vs-salesforce-description-0, Business Intelligence & Analytics, tableau-vs-salesforce-description-1

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Tableau disadvantages:

Below are the major disadvantages of the Tableau:

  • While working with Tableau, initial data preparation is required (Remember only structured data).
  • Some of the features in the Tableau may seem too specialized and restricting through tableau is intended for broader use.
  • Although tableau is great for analytical purposes, Tableau and other Business intelligence tools cannot replace financial reporting applications.
  • Given the ability to establish “row-level” security at the data level, but implements it in a bit of a precarious way.
  • There is no concept of versioning with the Tableau Server.
  • Requires some IT consultancy (especially with the tableau servers).

Salesforce disadvantages:

Below are the few disadvantages of Salesforce;

  • Lack of flexibility: while the salesforce provides various customization tools, the reality is that Salesforce.com supports over a million users using the same solution, and varying too far from that solution is not a feasible option.
  • Lack of functionality: The company seems to use a tools approach to compensate for missing functionality.
  • System downtime: Recurring system downtime and service interruptions over the last two years have been a major sore spot for many customers.
  • Lack of SLA (service level agreement): Salesforce.com’s practice of selecting which customers to provide SLAs is unacceptable.

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Final thought:

Most organizations are always in a dilemma to decide which is the best dashboard tool to implement. The Tableau Vs Salesforce article helps our readers to choose the best tool based on the comparison. These two tools are widely used and they are best in their own way. To learn core concepts, and become an expert with respect to these software don’t forget to visit our website.

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