TransUnion CIBIL partners with NBSL to bring credit awareness to UPI users

India, 21 April, 2026: TransUnion CIBIL, India’s leading credit information company, today announced the integration of the consumer CIBIL Score and Credit Information Report (CIR) into BHIM Payments App, India’s homegrown payment app developed by NPCI BHIM Services Limited (NBSL). The integration enables BHIM App users to securely access, view, and track their CIBIL Score and key credit information directly within the app, empowering them with greater visibility of their credit health. Aligned with regulatory guidelines, the integration follows a customer consent-based model where credit information is accessed only after the user’s approval, ensuring transparency and control.

TransUnion CIBIL and NBSL are two premier institutions that are important to India’s financial and digital payments ecosystem. By embedding the CIBIL Score into the BHIM App, the integration places credit awareness alongside everyday financial activities. This enables consumers to make more informed financial decisions by accessing trusted credit information conveniently and securely in a familiar environment.

The BHIM Payments App is designed to support users in managing their everyday financial needs. Built for Indian users, it supports 15+ Indian languages and offers a simple, easy to navigate interface, making it accessible across urban, rural, and semi urban regions. It already enables users to manage money through features like Split Expenses, Family Mode, Spends Analytics, and Action Needed reminders. With the addition of the CIBIL Score, BHIM takes this a step further by helping users not just transact but also stay informed about their credit profile.

Commenting on the association, Mr. Bhavesh Jain, MD and CEO, TransUnion CIBIL, said: “Credit awareness and credit inclusion are at the centre of a strong and resilient credit ecosystem. The BHIM Payments App will enable CIBIL Score and Credit Information Report to be easily accessible to its millions of users. As India moves from a largely transactional approach towards credit to a more carefully planned one, this is an important step in our consumer awareness journey. It supports the development of a better informed, empowered and inclusive credit environment, in keeping with our purpose of driving ‘Information for Good’.”

Lalitha Nataraj, MD & CEO, NPCI BHIM Services Ltd, said: “BHIM Payments App has been built with a clear focus on simplicity and user control. Through our collaboration with TransUnion CIBIL, we are extending this approach to credit awareness, enabling users to access their CIBIL Score easily within the BHIM App. This is a step towards helping users make more informed financial decisions as part of their everyday journeys.”

The feature is live on BHIM Payments App version 4.0.19 and above.

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About TransUnion CIBIL

India’s pioneer information and insights company, TransUnion CIBIL, makes trust possible by ensuring each person and business entity is reliably represented in the marketplace. We do this by providing an actionable view of consumers and businesses, stewarded with care.

We have developed technology and innovative solutions across core credit, risk and advanced analytics. As a result, consumers and businesses can transact with confidence and achieve great things. We call this Information for Good® — and it leads to economic opportunity, great experiences, and personal empowerment for millions of people and commercial entities in India.

We serve the financial sector as well as commercial entities and individual consumers. Our customers in India include banks, credit institutions, NBFCs, housing finance companies, microfinance companies, telecom companies and insurance firms.

For more information visit www.transunioncibil.com.

About NPCI BHIM Services Limited:

NPCI BHIM Services Limited (NBSL) was incorporated in 2024, as a wholly owned subsidiary of the National Payments Corporation of India (NPCI). NBSL aims to enhance the adoption of digital payments through the Bharat Interface for Money (BHIM) platform and committed to providing a seamless, secure, and user-friendly payment experience to individuals and businesses across India.

NBSL facilitates quick and efficient digital transactions, offering an accessible and reliable payment solution for all. By leveraging cutting-edge technology, NBSL aims to drive financial inclusion and support India’s journey toward becoming a fully digital economy.

For more information, visit https://www.bhimupi.org.in/.