When Is an Informal Tax Refund Claim Timely? – Houston Tax Attorneys


We’ve all experienced those moments when we say something and realize our wording wasn’t perfect. Yet from the other person’s nod or response, we can tell they understood our meaning perfectly well. We don’t feel the need to repeat ourselves with better phrasing. This is simply part of being human.

A similar situation occurs with income tax filings. Consider a taxpayer whose e-filed return gets rejected due to a technical issue. The taxpayer then submits a paper filing, perhaps using a slightly incorrect form. In both attempts, the IRS receives the essential tax information and understands what the taxpayer is communicating.

In these cases, can the IRS legitimately claim these tax returns were never filed? The case of McDow v. United States, No.1:21-cv-00732 (Fed. Cir. April 1, 2025) addresses this very question. The decision considers when an informal refund claim meets the timeliness requirements and how tax returns and refund claims work together under statutory deadlines.

Facts & Procedural History

The taxpayer in this case had overpaid taxes for multiple years. We are going to focus on the 2013 tax year in this article.

For tax year 2013, the taxpayer made a payment in January 2014. He tried to file his 2013 tax return with the IRS electronically in April 2015, but the IRS rejected the filing. Instead of immediately resubmitting the return, the taxpayer filed a Form 843 (Claim for Refund and Request for Abatement) in December 2016. This form was filed more than two years after his tax payment but within three years of his first filing. The taxpayer eventually filed a formal tax return for 2013 in June 2018.

After the IRS denied the refund claim, the taxpayer filed suit in the court of federal claims. In its first ruling on the government’s motion to dismiss, the court determined that the Form 843 qualified as an informal refund claim and was timely filed within the three-year statutory period. The government then filed a motion for reconsideration, arguing that without a formally filed tax return, an informal claim must be filed within two years of payment—not three years.

Tax Refund Claim Deadlines Under Sec. 6511

Most questions about timing for refund claims involve the IRS not carrying out its duties timely. The IRS does nothing timely.

The IRS audits years in arrears, routinely forces taxpayers to extend the three year audit period for these old years, and then essentially never processes refund claims timely before the three years expires. This puts taxpayers in a position of having to review the rules in Section 6511 regularly to avoid losing refunds–often not for their own fault, but for the IRS’s inability to act timely.

The timing requirements for refund claims are set out in Section 6511 of the tax code. This section creates two different deadlines depending on whether the taxpayer has previously filed a tax return.

Section 6511(a) says that if a taxpayer must file a return, a refund claim “shall be filed by the taxpayer within 3 years from the time the return was filed or 2 years from the time the tax was paid, whichever of such periods expires the later, or if no return was filed by the taxpayer, within 2 years from the time the tax was paid.”

This creates two paths: taxpayers who file returns generally have three years from the filing date to request a refund. Those who don’t file returns have only two years from the payment date. This one-year difference matters when dealing with tax audits and refund claims. Whether the 2 or 3 year period applies can be problematic for taxpayers as missing the filing deadline by even a few months can lose substantial refund amounts they would otherwise be entitled to receive.

Beyond these filing deadlines, Section 6511(b) also creates “look-back” periods that limit how much a taxpayer can recover even with a timely claim. If a claim is filed within the three-year period, the refund is limited to taxes paid within three years (plus any extension) before the claim. If the claim is not filed within that three-year period, the refund is limited to taxes paid within two years before the claim.

What Is the Informal Claim Doctrine?

Courts created the informal claim doctrine as an exception to the formal requirements for tax refund claims.

We have previously considered several cases involving informal refund claims, such as claims signed by tax attorneys, substantial variance and informal claims, and whether an IRS audit report itself an informal claim. Under these court cases, a document that doesn’t meet all the technical requirements for a formal refund claim may still work as a placeholder if it tells the IRS of the taxpayer’s intent to seek a refund.

For an informal claim to be valid, it must tell the IRS in writing that the taxpayer wants a refund. It must specify the tax year and reasons for the refund claim. And the taxpayer must follow up with a formal refund claim within a reasonable time.

The informal claim doctrine helps prevent taxpayers from losing refund rights due to technical problems, as long as they give the IRS enough notice of their claim. This doctrine helps taxpayers unfamiliar tax returns and filing requirements avoid tax litigation for not following the precise procedural filing requirements.

Courts have used this doctrine in many contexts, including cases where taxpayers sent letters, protests, or other documents that clearly showed they wanted a refund, even if these documents didn’t meet official claim requirements. The doctrine essentially favors substance over form in these situations.

How Does the Informal Claim Doctrine Interact with Sec. 6511’s Deadlines?

The main question in McDow was how the informal claim doctrine works with Section 6511’s timing requirements. Does an informal claim filed before a tax return is filed use the three-year period, or does it use the two-year deadline that applies when “no return was filed”?

The government said an informal claim cannot replace a tax return to trigger the three-year deadline. According to this view, the statute treats “claims” and “returns” as separate documents with separate purposes. While the informal claim doctrine allows an informal document to stand in for a formal refund claim, it doesn’t allow that same document to count as a tax return. Thus, the informal return was never filed for purposes of Sec. 6511.

This matters because Section 6511(a) specifically says that if “no return was filed,” the taxpayer has only two years from payment to file a refund claim. The government argued that an informal claim filed before a tax return must meet this two-year deadline to be timely.

Is a Formal Return Required?

The Court of Federal Claims looked at two key cases: Wertz v. United States and Libitzky v. United States. Both cases dealt with whether an informal claim can use the three-year deadline without a tax return.

In Wertz, another judge on the Court of Federal Claims held that an informal claim must be filed within two years of the tax payment to be timely when no return has been filed. The court said that while the IRS can waive its requirement that a claim be filed on the correct form, it cannot change Congress’s statute of limitations, which represents a waiver of sovereign immunity.

In Libitzky, the Ninth Circuit separated the “limitations period” in Section 6511(a) from the “look-back” period in Section 6511(b). The court defined a “refund claim” as a request for a refund of an overpayment, and the “tax return” as the formal filing with the IRS. The court held that an informal claim filed before a tax return must meet the two-year deadline.

After reviewing these cases, the Court of Federal Claims in McDow agreed with Wertz and Libitzky. The court said the statute requires filing a formal tax return to get the benefit of the longer look-back period. When a taxpayer files an informal claim before filing a tax return, that informal claim must be filed within two years of the tax payment to be timely.

Why Did the 2013 Refund Claim Fail?

When the court applied this to the case, it found that the informal claim for 2013 was untimely. The taxpayer filed Form 843 in December 2016, more than two years after the January 2014 payment to the IRS. While the form might have qualified as an informal claim, it was filed too late to meet the two-year deadline.

The taxpayer also argued that his attempted April 2015 electronic filing should count as a tax return for purposes of the statute of limitations, which would give his Form 843 the benefit of the three-year period. But the court rejected this argument. The court noted that because the IRS rejected the filing, the taxpayer needed to refile. Since the IRS did not consider the rejected filing as a valid return, and the taxpayer did not formally file a return until 2018, the informal claim was subject to the stricter two-year deadline.

The court emphasized that when an electronically filed tax return is rejected, the taxpayer must refile for it to be considered filed. This puts the responsibility on taxpayers to ensure their electronic filings are accepted rather than assuming rejected submissions count as filed returns.

The Takeaway

This case clarifies how the informal claim doctrine works with Section 6511’s timing requirements. An informal claim filed before a tax return must meet the two-year deadline from payment to be timely. This preserves the difference between claims and returns while still allowing the informal claim doctrine to work as an equitable remedy in appropriate cases. For taxpayers seeking refunds, the message is clear: file tax returns promptly, follow up on rejected electronic filings, and watch the deadlines for refund claims. When electronic filings are rejected, taxpayers must act quickly to refile, as rejected submissions do not count as filed returns for purposes of extending the refund claim period.

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The federal tax system provides various procedural safeguards to protect taxpayers while ensuring efficient tax collection. These protections become particularly important when taxpayers face immediate collection actions while simultaneously pursuing tax credits or refunds that could eliminate their tax debt.

Many businesses have recently found themselves in this situation after filing amended returns to claim COVID-relief tax credits. In these employee retention tax credit cases, the IRS owes the taxpayer for several tax periods, but the taxpayer may owes the IRS these or other tax periods. The question arises: can taxpayers prevent the IRS from collecting while their credit claims are being processed? What if the IRS is just inept and doesn’t do its assigned job function to process the tax returns showing the credits? Should that play into this issue to the taxpayer’s detriment?

The recent case of Peoplease, LLC v. Commissioner, T.C. Memo. 2025-21, provides an opportunity to consider this situation.

Facts & Procedural History

The taxpayer in this case owed employment tax liabilities for Form 941 taxes for the quarterly tax period ending December 31, 2021. By late 2023, their outstanding liability had grown to over $11.2 million. After receiving notices about their unpaid tax debts, the IRS moved forward with collection actions by issuing a Final Notice of Intent to Levy.

The taxpayer responded by requesting a hearing through the IRS Office of Appeals, where their tax attorney explained they had submitted Form 941-X claiming the Employee Retention Tax Credit. When investigating this claim, the Appeals Officer discovered additional documentation was needed. Despite multiple requests for this information through the tax litigation process, the taxpayer never responded, ultimately leading to a determination sustaining the levy action.

Collection Due Process Rights Under Section 6330

Section 6330 of the tax code establishes the foundation for taxpayer rights during collections. This section requires the IRS to notify taxpayers of their right to a hearing before proceeding with levy actions. The statute outlines specific requirements about notification timing, hearing procedures, and permissible issues that can be raised during these proceedings.

Taxpayers who owe back taxes to the IRS understand all too well that these hearings serve as a critical checkpoint in the collection process. While these hearings can provide a remedy in some circumstances, they are not a complete remedy. The code specifically details what issues may be raised, including appropriateness of collection actions, collection alternatives, and challenges to the underlying liability in certain circumstances.

Limitations on Tax Court Authority in Collection Cases

When taxpayers pursue tax litigation involving collection disputes, they must understand the boundaries of Tax Court jurisdiction. The court’s authority stems directly from Section 6330(d), which provides specific parameters for reviewing collection determinations. This is particularly important when it comes to tax attributes, such as tax credits, from other periods.

The tax code establishes strict requirements for claiming and verifying tax credits. These requirements are particularly important when taxpayers attempt to use pending credit claims to affect ongoing collection actions. Understanding how the IRS processes credit claims helps explain why unprocessed claims cannot halt collection activities.

The Employee Retention Credit and Jurisdiction

The Employee Retention Credit presents a unique challenge in CDP cases. The Tax Court in Peoplease addressed this issue head-on, making two critical determinations about ERTC claims in the collection context.

First, the court emphasized that it lacks jurisdiction in CDP cases to determine overpayments or credits from other tax periods. This jurisdictional limitation means that even if a taxpayer has potentially valid ERTC claims for other quarters that might satisfy the liability under collection, these claims cannot prevent current collection action.

Second, and perhaps more importantly, the court held that unprocessed credit claims do not constitute “available credits” that can be considered in determining whether a tax liability remains unpaid. The taxpayer had argued that its submitted ERTC claims for other quarters would ultimately resolve the liability at issue. However, the court rejected this argument, holding that mere claims for credit – even substantial ones – cannot be used to challenge the appropriateness of collection actions. This aligns with the longstanding principle from Weber v. Commissioner that potential future credits or refunds cannot serve as a basis for halting current collections.

What this misses is that the IRS is, admittedly, not processing ERTC claims. It has a statutory obligation to do so, but has administratively decided not to fulfill its delegated government obligation to process these returns. So unfortunately, with the tax court holding, the answer is that the IRS apparently can simply refuse to follow the law that requires it to process tax returns, and at the same time pursue taxpayers for collections in other periods even when the net balance is actually owed to the taxpayer and not the IRS.

The Takeaway

This case explains that taxpayers cannot rely on unprocessed credit claims, even potentially substantial ones, to prevent IRS collection actions. This principle applies broadly to all types of credit claims, including the Employee Retention Tax Credit–but it is particularly problematic for ERTCs. This does not mean that the extension of time that the CDP hearing provides is not helpful. But for taxpayers facing collection while awaiting credit processing, pursuing immediate collection alternatives may provide a more achievable remedy given this case.

Watch Our Free On-Demand Webinar

In 40 minutes, we’ll teach you how to survive an IRS audit.

We’ll explain how the IRS conducts audits and how to manage and close the audit.  



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