Pennsylvania Sues Character.AI, Alleging Chatbots Posed as Doctors


Chatbots can do many things, but they can’t go to medical school. On Tuesday, Pennsylvania Gov. Josh Shapiro said his administration is suing Character Technologies, the artificial intelligence company behind Character.AI. The lawsuit claims that the company’s chatbots misrepresented themselves as licensed medical professionals and offered curative advice.

Searching the internet for medical advice is nothing new, but this latest lawsuit once again puts medical ethics in the age of AI in the spotlight. 

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According to a statement, the Pennsylvania Department of State’s investigation revealed that chatbot characters posed as licensed medical and mental health experts. In one case, a chatbot presented an invalid license number while communicating about a patient’s health concerns. Under Pennsylvania’s Medical Practice Act, it’s unlawful for an individual to present themself as a licensed medical professional without proper licensure. 

“We do not comment on pending litigation,” a Character.AI spokesperson told CNET. 

“Our highest priority is the safety and well-being of our users,” the spokesperson said. “The user-created characters on our site are fictional and intended for entertainment and roleplaying. We have taken robust steps to make that clear, including prominent disclaimers in every chat to remind users that a character is not a real person and that everything a character says should be treated as fiction. Also, we add robust disclaimers, making it clear that users should not rely on characters for any type of professional advice.”

In 2025, Character.AI implemented new safety measures, revoking teens’ ability to have open chats with its bots. 

In January, Google and Character.AI, which have worked together on AI chatbots, agreed to settle five lawsuits in four states related to minors harmed by interactions with Character.AI chatbots. The company now supplies mental health resources to those in need.

This is the first such enforcement action announced by a governor in the United States.

“My administration is taking action to protect Pennsylvanians, enforce the law and make sure new technology is used safely,” said Shapiro. “Pennsylvania will continue leading the way in holding bad actors accountable and setting clear guardrails so people can use new technology responsibly.”





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Lululemon clothing is being investigated for PFAS.Credit: winhorse / Getty Images
Lululemon clothing is being investigated for PFAS.
Credit: winhorse / Getty Images
  • The Texas attorney general is investigating whether Lululemon clothing contains PFAS, commonly known as “forever chemicals.”
  • PFAS are widely used for stain- and water-resistant products, but their long-term health effects are still not fully understood.
  • Experts say exposure from clothing is likely low, but there are some signs to tell if your clothes contain PFAS.

Texas Attorney General Ken Paxton announced Monday that his office is launching an investigation into whether clothing from the athleisure brand Lululemon contains per- and polyfluoroalkyl substances (PFAS), long-lasting compounds commonly referred to as “forever chemicals.” The investigation has thrust these chemicals—linked to a range of negative health outcomes and used in a variety of products—into the spotlight. Here’s what to know about the Lululemon probe, PFAS, and what it could mean for your health if these compounds are lurking in your clothing.

What's the Investigation About, Exactly?

According to a press release from Paxton’s office, the investigation will examine whether Lululemon’s clothing contains PFAS "that their health-conscious customers would not expect based on the brand’s marketing.” The office “will also review the company’s Restricted Substances List, testing protocols, and supply chain practices to determine whether Lululemon’s products comply with its stated safety standards,” the release continued.

Per the release, the allegations stem from "emerging research and consumer concerns."

Lululemon, meanwhile, denied using PFAS in its apparel, which includes leggings, workout tops, and casual athleisure wear. In an email to Health, a company spokesperson said: 

"The company phased out the substance in FY23, which had been used in durable water repellent products, a small percentage of our assortment. The health and safety of our guests is paramount, and our products meet or exceed global regulatory, safety, and quality standards. We require all our vendors to regularly conduct testing for restricted substances, including PFAS, by credible third-party agencies to confirm ongoing compliance.”

What Are PFAS?

PFAS is an umbrella term for a class of chemical compounds used in a wide range of everyday products, including furniture, carpets, paint, food packaging, and clothing. They’re often added to fabrics for their stain-resistant or water-repellant properties, said Alex LeBeau, Ph.D., MPH, CIH, a toxicologist, certified industrial hygienist, and owner of Exposure Consulting in Orlando, Florida.

These compounds—which number in the thousands—have been dubbed “forever chemicals” because they don’t break down easily and have been discovered in soil, air, water, and in animals. They’ve been found in humans, too. Nearly everyone in the U.S. has measurable amounts of PFAS in their blood, according to the Centers for Disease Control and Prevention. 

How Harmful Are PFAS?

Scientists still don’t fully know how PFAS affect human health. The chemicals can be particularly challenging to study because the category includes thousands of compounds, products contain varying levels, and exposure can come from many sources.

Two of the most widely studied PFAS—PFOS and PFOA—were phased out in the U.S. in the 2010s, LeBeau said. Those long-chain PFAS, which tend to accumulate in the body and stick around for longer, were largely replaced with short-chain alternatives, which are thought to be less bioaccumulative but may still raise health concerns.

Much of the research into PFAS has focused on what happens when people ingest them through water or food. A 2025 study found a link between PFAS in drinking water and increased incidence of digestive, endocrine, respiratory, and oral cancers. Still, LeBeau said that overall, “the health impacts are still up for debate in the scientific community.” Many human studies have produced mixed results, and much of the existing research has been conducted in animals.  

While it’s possible for PFAS to be absorbed through the skin from clothing, LeBeau said it’s not considered as concerning as ingesting the chemicals. “Dermal PFAS uptake does not appear to be a concerning PFAS exposure route into the body,” he said. “Limited animal studies have suggested that PFAS may permeate the skin, but skin impact may also depend on the PFAS chemical form.”

How to Know If Your Clothing Contains PFAS

There is no federal law requiring clothing manufacturers to stop using PFAS or disclose whether their products contain them. Although, some states have banned their use in apparel and other products, and many well-known brands have said they are voluntarily phasing them out—including Lululemon. 

While LeBeau said people should be most concerned about PFAS in their food and water, it's understandable to want to avoid potentially harmful chemicals altogether. Unfortunately, it's not always easy to tell whether clothing contains PFAS—but there are a few clues.

One is if a garment is labeled as being made with GORE-TEX or Teflon, both of which are PFAS-based materials. Clothing marketed as moisture-wicking, waterproof or water-repellant, or stain-resistant is also more likely to contain PFAS. It’s also a good sign if a brand explicitly labels a product or line as PFAS-free and that claim has been verified through third-party testing.



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