Tata Elxsi and Sky Mark a Major Milestone in AI-led Autonomous Network Transformation with NEURON


Mumbai, India, June 25, 2026: Tata Elxsi, a global leader in design and technology services, and Sky, one of Europe’s leading media and telecommunications companies, have marked a major milestone in their partnership, accelerating the adoption of AI-led autonomous networks through Tata Elxsi’s NEURON platform portfolio.

Under this strategic partnership, Tata Elxsi is working with Sky to modernize network provisioning, cross-domain inventory and operations, improve service agility, and build a scalable foundation for autonomous networks.

Central to this collaboration is Tata Elxsi’s NEURON platform portfolio, an AI-led suite of platforms designed to accelerate autonomous network transformation. By bringing together telco cloud lifecycle automation, multi-domain network engineering, service-aware inventory, and observability, NEURON enables communications service providers to streamline operations, improve agility, and advance towards Autonomous Networks.

The NEURON platform portfolio comprises:

  • Telco Cloud Automation – End-to-end 4G/5G lifecycle management across Day 0 to Day 2 operations
  • Digital Network Engineering (DNE) – Multi-domain automation across metro, CDN, broadband, and ISP networks
  • Service-Aware Inventory (PlanNet) – Cloud-native, unified visibility across network and service domains

Together, these capabilities enable standardization, intent-driven automation, and orchestration across hybrid and multi-domain environments, accelerating the journey toward autonomous networks.

The deployment of the NEURON platform portfolio has been delivering measurable business outcomes for Sky, including:

  • Up to 30% improvement in operational efficiency through advanced automation
  • Enhanced cybersecurity and regulatory compliance by embedding automation across critical processes
  • Intent-driven automation and modernised network inventory, delivering 60–70% cost efficiencies
  • Reduction in network change lead times by up to 50%, accelerating service delivery
  • Reduction in network change failure rates by up to 30%, improving reliability from intent to deployment

Laurent Lavallee, Group Director of Networks, Sky: “NEURON is helping to transform how our networks operate – improving visibility, simplifying processes and accelerating service delivery. In doing so, it enables a more reliable, seamless experience for our customers as we move towards more intelligent, automated network operations.”

Rajagopalan Rajappa, CTO, Communication Technologies & Platforms, Tata Elxsi: “Through NEURON, we are enabling Sky to transition toward autonomous operations by combining AI-driven automation with inventory-led network intelligence, delivering measurable efficiency and agility.

Across our engagements with telecom operators in Europe, the Middle East, and other global markets, we see a common set of challenges—legacy network environments, fragmented multi-domain inventory, and increasing cost pressures—driving a shift toward platform-led transformation. Our work with Sky demonstrates how NEURON provides a clear pathway to modernizing operations, automation at scale, improving efficiency, and enabling AI-led autonomous networks.”

Tata Elxsi embeds AI across its platforms and services—enabling intelligent automation, predictive operations, and data-driven decision-making across the network lifecycle.

Join our CTO and the Tata Elxsi network technology team at DTW Ignite hosted by TM Forum in Copenhagen from 23-25 June to interact and learn more on how we are helping global operators transform network operations.

Schedule meetings with our industry experts to make the most of the event.

About Tata Elxsi

Tata Elxsi is amongst the world’s leading providers of design and technology services across industries including Automotive, Broadcast, Communications, Healthcare and Transportation.

Tata Elxsi is helping customers reimagine their products and services through design thinking and application of digital technologies such as IoT (Internet of Things), Generative AI, Cloud, IoT, Data Analytics and Virtual Reality.

In telecom, Tata Elxsi helps operators transform network operations and services through AI-driven automation, cloud-native platforms, and advanced engineering solutions. With deep domain expertise, a strong partner ecosystem, and global delivery capabilities, Tata Elxsi enables enterprises to accelerate innovation, improve operational efficiency, and create new business models in an increasingly software-defined and AI-powered world.

For more information, please visit: https://www.tataelxsi.com/industries/communications

About Sky

Sky is a leading entertainment and connectivity company, serving customers in the UK, Ireland and Italy. In TV, we offer the best sports coverage, unmissable entertainment and the smartest ways to stream the TV you love. In broadband, we power homes and businesses, with a fast, reliable connection. In mobile, we bring people closer, with fair and flexible plans at unbeatable value. And our range of smart home products keep people close to home, wherever they are.

That’s how we do better for customers. And we believe in better for society too. We power the cultural economy in the UK and beyond, contributing billions to UK GDP, supporting thousands of jobs and making award-winning original sport, entertainment and news with the best homegrown talent. We broadcast both our journalism and our coverage of the arts, free to air. We are cutting our emissions and making recyclable, energy-efficient products. We give back, through free internet access for under-served communities and through skills programmes for over 2 million young people and counting.

Sky is owned by Comcast Corporation, a global media and technology company.





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Azure Traffic Manager – Table of Content

What is Azure Traffic Manager?

Azure Traffic Manager distributes traffic to services across the Azure regions. It is a DNS-based traffic load balancer that provides responsiveness and high availability of the services. The Traffic Manager considers the health of all the endpoints and uses DNS to route client requests to a service endpoint based on a traffic-routing method.

A service endpoint might be an application hosted on Azure or an internet-facing application outside of Azure. To suit the needs of different applications, the Azure Traffic Manager offers several endpoint monitoring options and traffic routing methods. It balances the traffic load on services according to set policies. 

Features of Traffic Manager

Here are the features that the Traffic Manager offers.

  • The Traffic Manager continuously monitors endpoints. If, in any case, an endpoint goes down, then it provides automatic failover, which results in increased application availability.
  • The services hosted on Azure run in data centres located around the world. The traffic manager routes traffic to the endpoint with the lowest latency. This improves application responsiveness.
  • If you plan for service maintenance of your applications, then the traffic at the time of service maintenance will be routed to the next best locations, which are alternative endpoints. So, users can perform operations without downtime.
  • The Traffic Manager also supports non-Azure endpoints, which might be on-premise or on hybrid cloud scenarios. These scenarios include burst-to-cloud, migrate-to-cloud, and failover-to-cloud scenarios.
  • It provides various traffic routing methods. We can combine the routing methods to create a nested Traffic Manager profile for more complex deployments.
  • Based on user traffic volumes and patterns, it provides actionable insights. You can get a view of where the users are interacting with the application and the quality of their digital experience.
  • It adheres to the applications of data sovereignty regulations by using geographic fencing.

How does Traffic Manager work?

The key benefits of the Traffic Manager are,

  • The traffic distribution is based on one of the traffic-routing methods provided by Azure.
  • It continuously monitors the health of the endpoints and implements automatic failover.

A client connects to a service using a DNS name. The Traffic Manager will first resolve the DNS name of the service to the IP address. The client is then connected to the IP address of the service to access it. The Traffic Manager works at the DNS level, where it routes traffic to a specific endpoint based on a selected traffic routing method. It is neither a proxy nor a gateway. Clients will directly connect to the selected endpoint. The Traffic Manager will not see the data passing between the client and the service.

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How does a client connect to the Traffic Manager?

When a client wants to connect to a service, a DNS query will be sent to the configured recursive DNS service. A recursive DNS service, which is also known as local DNS, does not host the domains directly. It rather encompasses the process of contacting authoritative DNS services to resolve the DNS name. The recursive DNS finds the name server across the internet for the domain in the DNS query sent by the client.

It then contacts the name server to request the DNS record. It then returns the record that points to the traffic manager of the server. The DNS then sends a request for the traffic manager. Upon receiving the request, the traffic manager chooses an endpoint. The chosen endpoint is sent back as a DNS name record. The recursive DNS service finds the domain name server. The IP address of the service endpoint will be returned. The recursive DSN consolidates and gives a single DNS response. The client then connects to the IP address. 

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Routing methods in Traffic Manager

To route traffic to different endpoints, Azure Traffic Manager supports six types of traffic-routing methods. The routing method specifies which endpoint is returned through DNS.

  • Priority – When you want to send primary service endpoints for all traffic, you can use the priority method. It provides backup if the primary endpoint is unavailable.
  • Weighted – When you want to distribute traffic across endpoints based on some pre-defined weights or evenly, use the weighted method.
  • Performance – When you want the users to interact with the lowest latency endpoint, then you can use the performance method. In this scenario, the endpoints are located in different geographic locations.
  • Geographic – When you want to route users to a specific endpoint based on the geographic location of the user, use the geographic methods. It employs data sovereignty based on different regions.
  • Multivalue – You can use multivalue when you only have IPv4/IPv6 addresses as endpoints. When a query is received, all the healthy endpoints are returned.
  • Subnet – If you want to map a set of user IP addresses to a specific endpoint, use the subnet method. When a request is received, the endpoint mapped to the source IP address will be returned.

Endpoints in Traffic Manager

An endpoint is referred to as application deployment. When the Traffic Manager receives a DNS request, it checks for all the endpoints and chooses an available one, and returns it as a DNS response. Traffic Manager supports the below 3 types of endpoints.

  • Azure endpoints – These are the services hosted in the Azure cloud.
  • External endpoints – These are the services hosted outside of the Azure cloud like on-premise or a different hosting cloud. These are used for IPv4/IPv6 addresses.
  • Nested endpoints – When you want to create more flexible routing schemes, you can use nested endpoints to combine Traffic Manager profiles for complex deployments. A single Traffic Manager profile can have any type of endpoints in it.
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Creating a Traffic Manager for an application

Let us create a Traffic Manager profile that provides high availability for your application. Navigate to https://portal.azure.com/ and log in to your Azure account. You have to deploy your web application in two different Azure regions. So, one will act as a primary endpoint and the other acts as a failover endpoint.

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Deploy the web application

Click on the ‘Create a resource’ button on the top-left corner. Click on ‘Web’ and click on ‘Web App’. You will get a Basics tab where you can fill in the web application details. Create a resource group and give a name for it. Give a name for your web application. Select ‘Code’ for the ‘Publish’ field. Give ‘ASP.NET V4.7’ for ‘Runtime stack’, select Windows for ‘Operating System’, select ‘East US’ for the ‘Region’ field. Create a new service plan and give a name for it. Select ‘Standard S1’ for the ‘SKU and size’ field.

Go to the Monitoring tab, select no for the ‘Enable application insight’s option. Click on ‘Review and create’. You will get a review page where you can view all the settings. Click on ‘Create’ to create a website. Follow the same steps to deploy the web application in a different Azure region.

Creating a Traffic Manager profile

Click on ‘Create a resource on the top-left corner. Click on ‘Networking’ and then click on the ‘Traffic Manager profile’. Click on ‘Create Traffic Manager profile’ and a settings page appear. Give a name for the Traffic Manager profile, Select ‘Priority’ for the ‘Routing method’ field, select a subscription method, select your existing resource group, and give the location of the resource group for the ‘Location’ field. Click on ‘Create’ to complete the process.

Add endpoints to Traffic Manager

Give the Traffic Manager profile name in the search bar and select your profile from the results. Click on ‘Settings’ in the Traffic Manager profile. Click on ‘Endpoints’ and then click on ‘Add’. Select ‘Azure endpoint’ for the ‘Type’ field. For the ‘Name’ field, enter the endpoint that you want to set as the primary one. Select ‘App Service’ for ‘Target resource type’, select ‘Choose an app service > East US’ for ‘Target resource’, choose 1 for ‘Priority’ field, and click on ‘OK’. Repeat the same steps for the other endpoint and set the priority as 2.

Testing the Traffic Manager profile

You can find the DNS name of your web application in the overview of your Traffic Manager profile. Enter the DNS name in a browser, and you will get the default website of your web application. Now, disable your primary site in the Traffic Manager profile. Select your primary endpoint in the overview section. Click on ‘Disabled’, and then click on ‘Save’. You can observe the status as disabled when you close the primary endpoint. Check the same DNS name in a different browser, you can see that your web application is still available. You are routed to the failover endpoint.

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Conclusion

Now that you know how to create a Traffic Manager profile, deploy your web application, create multiple endpoints, and try setting up a Traffic Manager profile. It widely improves website response. To reference an Azure Traffic Manager profile, you can also create an alias record name. You can create a Traffic Manager profile through the Azure portal, Azure CLI, and Azure PowerShell. It follows a pay per use pricing plan.

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