How Social Media Gave Me the ISM Community I Needed



Fact checked by Nick Blackmer

Kelly Morlan says a Facebook support group gave her information on and validation about ISM.Credit: Design by Mira Norian / Health
Kelly Morlan says a Facebook support group gave her information on and validation about ISM.
Credit: Design by Mira Norian / Health

It took me around 10 years to finally get my indolent systemic mastocytosis (ISM) diagnosis. My previous dermatologist had told me the reddish-brown spots on my chest and legs that would flare in the sun and heat were just age spots. But when I moved from San Antonio to Fort Worth three years ago, my new doctor suspected the spots could be something more and ultimately diagnosed me with ISM.

Getting Answers

Despite bringing me a diagnosis, the doctor couldn’t give me any more clarity. He didn’t know much about the condition, other than it being a rare and incurable mast cell disease, and so he couldn’t offer any information about how to understand it or what to expect going forward. He just prescribed anti-histamines and said, “See you in three months.”

I went home and started doing research. I was invested in finding out what this was. So, for our second appointment, I came back with a lot of questions. His response felt like a slap on the wrist: “Don’t go to Dr. Google.” But I was given no resources, so I had to figure it out on my own.

I found more information—and validation—in a Facebook support group for people with systemic mastocytosis. It was a community, people I could relate with. I could sit down and type, “Is anyone experiencing this?,” and get someone saying, “Yes, that’s a symptom.” It was a place I could speak, be heard, and be validated. It was probably the most positive thing after my diagnosis.

Treatment and Symptoms

My initial treatment for ISM was standard: an antihistamine and an acid reducer. But in the support group, people were talking about a new drug just for mastocytosis called Ayvakit (avapritinib). I brought it to another new doctor I was seeing, an oncologist. He didn't know much about the drug but was supportive. It ended up being right for me, and we added it to my treatment plan, all because I was able to advocate for myself.

My medication has resolved or significantly improved my symptoms, including the body rash, itching, fatigue, brain fog, and joint and muscle pain. However, I still get fatigued easily, especially when I spend time in the heat or sun, which I have learned is a primary trigger for me.

Even though the medication prevents a skin reaction to the sun, it doesn’t completely eliminate the effects on my system as a whole. Before ISM, I loved being out in the sun—I could spend the whole day lying at the beach or working in my garden. Now, I have to be careful to stay in the shade and limit my time outside in the heat, which can be difficult in Texas.

In addition to my ISM diagnosis, I’ve had other health conditions arise in the last few years, including osteoporosis, chronic kidney disease, and chronic back pain. Some of these could be related to ISM. For example, before my diagnosis, I was taking a high amount of nonsteroidal anti-inflammatory drugs (NSAIDs), like Advil, to treat daily headaches that I now know are a symptom of the condition. But the long-term use of NSAIDs can lead to kidney issues.

Managing My Mental Health

Because I’ve had to focus on my health, I haven’t been able to work since moving to Fort Worth, which has been a major lifestyle change for me.

Last year, I started to feel like a burden on my husband and family, especially with growing medical bills, which led to feelings of depression. I knew I needed extra support, so I found an equine therapy center down the road from me. I was able to spend time with the horses and talk to a therapist. Talking to someone who didn’t know me or my situation and just listened was really healing for me.

Something I learned later is that anxiety and stress can be symptoms of mastocytosis. Therapy helped me locate where I held anxiety in my body—I clench my jaw—and how to use breathing techniques to focus and calm myself down. And my two dogs at home help, too.

How My Social Life Has Changed

Another major lifestyle change since diagnosis has been my social life. I used to be very outgoing and loved spending time with friends and neighbors. Now, I don’t always feel like being around people. My energy levels are much lower, and I don’t want to go into a social setting and tell people I’m not feeling well or feel like I have to fake it.

Luckily, online communities have been a great way for me to connect with people. In addition to the Facebook groups, I started using TikTok as an outlet to share what’s happening in my health journey. It’s helped me reach so many new people, and now I feel like I’m helping others on their own mastocytosis journey.

Through social media, I’ve connected with a few people with systemic mastocytosis who I’ve now met in person. Each one of us has a different level of the disease and a different set of symptoms, but we all have that one thing in common and can offer support to each other. Social media brought us together, but we were able to really connect and develop a friendship.

The Importance of Advocating for Myself

Having a rare condition like ISM, I’ve had to do so much of my own research and find resources and support like the social media groups. A lot of doctors I’ve seen aren’t familiar with my condition and aren’t willing to put in the time to learn or listen to what I have to say. It’s easy to feel dismissed, which is why advocating for myself has become so important.

I asked my doctor in Fort Worth about possible drug trials I could join, which led me to MD Anderson. As a cancer and research center, this new environment of doctors is more curious and willing to figure things out. I feel much more supported here than with previous doctors.

We have to be our own number one advocate. No one is going to do this for us; it’s up to you to find out information, ask your questions, and battle the insurance companies. We have to dig a little deeper and fight for our health.

As told to Hannah Harper



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What is Palo Alto Networks?

Palo Alto Networks, Inc. is a multinational cybersecurity company founded by Nir Zuk in the year 2005. It offers multiple products of advanced firewalls and cloud-based services that help an organization to cover the aspects of security.

The company’s first product is an advanced enterprise firewall released in the year 2007. The latest product of the company is Cortex, an AI-based continuous security platform released in February 2019. Palo Alto Networks has a threat intelligence team called Unit 42. Their main goal is to research through the data collected by the company’s security platform and discover new threats.

Palo Alto Networks has made numerous acquisitions and had grown to be a global cybersecurity leader. They implement a Zero Trust strategy to reduce the overall cybersecurity risk across the network. It offers integration with tools like Threat Intel, Network Policy Management tools, SIEM, IAM, and many more.

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Categories of Palo Alto Networks solutions

Palo Alto offers all the cybersecurity solutions in three categories.

Strata – Enterprise Security

It focuses on protecting organizations in network security. It provides first-class capabilities that result in highly effective networking. The products that come under this category are,

  • ML-Powered Next-Generation Firewalls
  • Security Subscriptions
  • Cloud Access Security
  • Network Security Management

Prisma – Cloud Security

It focuses on providing security for your applications and data across the cloud. Some of the platforms that Prisma secures are,

  • AWS
  • Microsoft Azure
  • Google Cloud

Cortex – Security Operations

It provides security operations for prevention, detection, and response capabilities. The products that come under this category are,

  • Cortex XDR
  • Cortex XSOAR
  • Cortex Data Lake
  • AutoFocus

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  • Real-world & Project Based Learning

Firewall offerings from Palo Alto Networks

Palo Alto offers various ML-Powered Next-Generation Firewalls.

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Physical Appliances

The physical appliance firewalls are easy to deploy into an organization’s network. It helps in staying ahead of unknown threats, including IoT. The firewalls released under this category are referred to as PA-Series.

Virtualized Firewalls

The virtualized version of next-generation firewalls protects the public, private clouds, and virtualized data centers. The firewalls released under this category are referred to as VM-Series.

5G-ready Firewalls

Palo Alto provides the industry’s first 5G-ready next-generation firewall that works with your existing 4G networks along with the future 5G and IoT deployments. The K2-Series firewalls are specially designed for mobile network operators.

Container Firewalls

Palo Alto provides a containerized version of firewalls that prevent network-based threats. They offer protection for inbound, outbound, and east-west traffic between container trust zones in the Kubernetes environment. The firewalls released under this category are referred to as CN-Series.

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Features of Palo Alto Networks Firewalls

The Palo Alto Networks firewalls provide complete control over your network. Here are the features that the PAN next-generation firewalls offer,

Application-based policy enforcement (App-ID) – it blocks high-risk applications and high-risk behavior like file-sharing, and traffic is closely inspected.

User identification (User-ID) – allows configuring administrators and enforces firewall policies based on users and user groups.

Threat prevention – protect the network from worms, spyware, viruses, and other malicious traffic.

URL filtering – prevents access to inappropriate websites by filtering outbound connections.

Traffic visibility – provides visibility into network traffic and security events through reports, logs, and notifications.

Networking versatility and speed – it can be installed transparently in your network and ensures no impact on network latency.

GlobalProtect – provides security for client systems to ensure secure login into the network.

Fail-safe operation – provides automatic failover in case of software or hardware failure.

Malware analysis and reporting – provides detailed analysis and reporting capabilities on malware.

VM-Series firewall – provides a virtual instance for public, private, and hybrid cloud computing environments.

Management and Panorama – provides a centralized management system through which we can manage all the firewalls.

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Configuring Palo Alto Networks Firewall into the network

The firewall has a default IP address of 192.168.1.1 and a username/password of admin/admin. We will change these access settings later for security reasons. Install your firewall device and connect power to it. Connect your computer to the MGT port on the firewall through an RJ-45 Ethernet cable. 

Go to https://192.168.1.1 from your browser. Log in to the firewall with username and password (admin/admin). Click on ‘Device’ and then on ‘Administrators’. Select the admin role and enter the current password and the new password. Click on ‘ok’, and your login password for the admin will be changed.

To configure the MGT interface, go to Device > Setup > Interfaces and edit the Management interface. Set the ‘IP Type’ to static and enter the IP Address, Netmask, and Default Gateway details. Set the ‘speed’ to auto-negative and select the management services that you want to allow on the interface. Click on ‘ok’.

The next step is to configure the DNS, go to Device > Setup > Services. In the services tab for DNS, enter the Primary DNS Server address and Secondary DNS Server address for ‘Servers’. Select a DNS proxy from the drop-down for the ‘DNS Proxy Object’ field and click on ‘ok’.

Now we have to configure the date and time settings. In the NTP tab, enter the hostname or IP address of your Primary NTP Server and click on ‘ok’. Let’s configure the general firewall settings now. Go to Device > Setup > Management and edit the General Settings. Enter the hostname and domain name details. Enter the Login Banner text, Latitude, and Longitude, and click on ‘ok’. Click on the ‘commit’ button at the top right corner to save all the changes.

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Comparison between Palo Alto Networks firewall and Cisco’s Firepower

Both Cisco’s Firepower and Palo Alto Networks (PAN) next-generation firewall (NGFW) appeared on the eSecurity Planet’s list of top 10 NGFW vendors. Each tool has its own features. Let’s look at the differences between the two tools.

  • PAN NGFW provides basic DLP functionality, and Cisco Firepower does not.
  • If the company focuses on a broad range of security services, then Cisco Firepower would be a good fit for them. If the company focuses on performance and advanced features,
  • then PAN NGFW would be a good fit for them.
  • PAN NGFW is more cost-efficient than Cisco Firepower.
  • Cisco Firepower provides deep visibility into telemetry and any potentially malicious activities. PAN NGFW inspects traffic, including applications, threats, and content.
  • PAN NGFW allows integration with IAM while Cisco Firepower does not.

Conclusion

Palo Alto Networks is at the forefront in protecting data, servers, etc., across clouds, networks, and mobile devices. The company is currently serving over 70,000 customers in 150+ countries. It provides complete control and visibility over the users, content, and applications in your network. They provide a diverse range of security features to ensure that the organization is free from external risks. Forrester Research Inc has positioned Palo Alto Networks as a leader in the ‘The Forrester Wave: Zero Trust Extended Ecosystem Providers, Q4 2019.

Other related articles:

1.Palo Alto Panorama Manage Multiple Firewalls

2. Palo Alto Training in Bangalore



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