This week, I’m pleased to highlight an open role at Bond: “New Business Intake Manager” —

• Bond, Schoeneck & King, PLLC, a law firm of 300 attorneys in more than 30 practice and industry groups, is accepting applications for an experienced New Business Intake Manager to lead our New Business Intake Department.
• This role oversees a team of New Business Intake Analysts responsible for all due diligence related to new file opening, including conflicts research and analysis.
• The ideal candidate brings deep subject-matter expertise in Intapp, a proven track record in managing a team, and at least ten years of progressive experience in law firm conflicts analysis and clearance.
• This position may be based in Syracuse, Albany, or Long Island with a hybrid work arrangement, subject to Firm policy and business needs.  Title and compensation will be commensurate with experience and scope.

Position Responsibilities

• Lead the New Business Intake Department in a high-volume environment, establishing prioritization frameworks and staffing strategies to ensure timely, high-quality outcomes.
• Oversee and enhance Intapp Conflicts and Intapp Lateral processes and configurations, serving as the firm’s subject‑matter expert.
• Triage and prioritize incoming requests, applying sound judgment to ensure that urgent, complex, or risk‑sensitive matters receive timely attention while maintaining steady progress on longer‑term projects.
• Ensure accurate, timely conflicts research, analysis, and resolution.
• Deliver a high-standard client experience for Firm’s staff and attorneys.
• Manage, mentor, and develop a team of New Business Intake Analysts.
• Set quality metrics and turnaround standards; monitor and enforce service levels.
• Develop ongoing training for staff across all offices regarding New Business Intake policies, procedures, and best practices.
• Implement consistent best practices across offices and practice groups.
• Partner with the Office of General Counsel, Accounting, IT, Information Governance, and Practice Group leadership to align intake and conflicts with professional responsibility obligations, client guidelines, ethical screens, information barriers, and Firm policies.
• Review complex conflict reports and corporate family relationships; identify and escalate issues as appropriate.
• Analyze risk profiles and recommend practical clearance strategies.
• Document waivers, consents, and ethical walls in accordance with Firm protocols.
• Oversee continuous improvement initiatives, including system enhancements, template management, and report design.

Job Requirements

• Minimum of 10 years of progressively responsible experience in law firm conflicts analysis and clearance.
• Hands-on experience reviewing complex corporate family trees, lateral onboarding conflicts, and cross-practice conflicts.
• Demonstrated expertise with Intapp Conflicts, including workflow design, configuration, and reporting.
• Proven leadership experience building analysts’ capability, managing workloads, and coaching analysts to meet service-level commitments in a fast-paced environment.
• Strong analytical judgment with the ability to translate professional responsibility rules into practical, business-oriented solutions.
• Exceptional written and verbal communication skills with the ability to present risk assessments and recommendations to attorneys and Firm leadership.
• Meticulous attention to detail and commitment to accuracy and data quality.
• Highest levels of discretion, integrity, and ability to handle sensitive and confidential information. Must have excellent organizational, problem solving, critical thinking, and analytical skills.
• Ability to assist with the selection and adoption of new technologies to support and improve new business intake management functions.

See the complete job posting for more details on the job and to apply for this position.

About Bond

At Bond, exceptional work product and a collegial work environment are cornerstones of our success. We are committed to the communities in which we live and work. Bond has long recognized the value, both to its team and to our communities, of active participation in and support of charitable, governmental, professional and community-based organizations.

Bond searches for professionals who offer the same high degree of excellence and long-term commitment to success as we do for our attorneys. The firm seeks individuals who look for challenges as well as on-going professional development in their chosen field and who can contribute in a team-oriented environment in which they offer clients, whether internal or external, services of the highest caliber. The firm’s commitment to our staff is reflected in the very low turnover rate as a result of their satisfaction and career fulfillment in such areas as accounting, information technology, marketing, as well as paralegals in a variety of practices.

For more detail, see their careers page.

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