Law Firm Agentic AI Ethics & Risk — New State Ethics Opinion and Guide, BRB Survey Reminder


David Kluft asks: “What is Agentic AI and do any state ethics opinions talk about it?” —

  • “Agentic Artificial Intelligence (AAI) has been defined as ‘AI systems that autonomously plan and execute multi-step tasks with minimal human oversight, interacting with software tools and adapting in real-time.’”
  • “The AL bar recently issued a guide to best practices for lawyer use of AI. For the most part, it goes over well-worn ground that you can find in other opinions (hallucinations, confidentiality, etc.), but it also has a section on ‘Specific Agentic AI Concerns.’”
  • “It concludes that ‘AI is not so reliable that embedding core values alone will ensure compliance or prevent harm,’ and therefore ‘attorney oversight will always be critical, regardless of attempts to program AI with governing principles.’ The opinion adopts a set of best practices for Agentic AI (AAI), including:
    • • Do not deploy AAI tools on client matters without a documented human review checkpoint before any action is taken on the AI’s behalf. “
    • • Define in writing what tasks AAI is and is not authorized to perform autonomously. ”
      Audit AAI activity logs regularly to identify errors, unauthorized actions, or outputs that require correction. ”
      Treat AAI governance as you would any other high-risk workflow requiring documented protocols and supervisory sign-off. ”
      Consult with AI vendors about what safeguards and audit trails are built into their agentic AI products before deploying them.”
  • Read the guide: here.

The California Bar has its own guidelines: “PRACTICAL GUIDANCE FOR THE USE OF GENERATIVE ARTIFICIAL INTELLIGENCE IN THE PRACTICE OF LAW” —

  • “Generative AI products have increasingly incorporated ‘agentic’ capabilities, which can enable systems to autonomously perform tasks or workflows without human prompting. Agentic systems are built not just with multistep functionality but also can pursue goals, ‘plan,’ select tools, and even execute tasks without immediate human intervention. Examples include pleading revisions across multiple iterations, preparing discovery responses, coordinating review of documents, and autonomously facilitating client intake.”
  • “Agentic AI introduces an additional degree of autonomy, including the ability to initiate tasks or interact with external tools, and the capacity to conclude tasks without human review or approval. Yet, this autonomy does not satisfy a lawyer’s duty to exercise independent judgment, nor does it alter a lawyer’s existing ethical obligations. Rather, the ability of agentic AI systems to initiate tasks or interact with external tools increases the risk that a lawyer may rely on automated processes without contemporaneous review.”
  • “Agentic AI systems may be configured to access internal firm systems, such as email, messaging platforms, document management systems, knowledge bases, client files, or calendaring systems. Unlike isolated prompt-based tools, such systems may have persistent or automated access to large volumes of confidential client information, raising acute confidentiality considerations under rule 1.6 and Business and Professions Code section 6068(e)(1). “
  • “Lawyers must carefully evaluate and limit the scope of such access. Unrestricted or poorly configured agentic systems may unintentionally disclose confidential information (including across different matters) and even expose privileged material. As a result, a lawyer remains responsible for ensuring that any agentic AI system is configured in a manner consistent with their duty of confidentiality and that appropriate monitoring and access controls are implemented. A lawyer must not deploy an agentic AI system in a manner that permits autonomous external transmission of client information, including automated communications, filings, or data transfers, without appropriate safeguards and human review.”
  • “Managerial and supervisory lawyers should establish clear policies regarding the uses of generative AI, including more autonomous or agentic AI tools, and make reasonable efforts to provide reasonable assurance that the conduct of the lawyers and nonlawyers under supervision complies with the lawyers’ professional obligations when using such technologies. This includes providing appropriate training on the ethical and practical aspects, and pitfalls, of any AI-enabled tools that perform tasks with limited or no real-time human direction.”

See also: Oregon FORMAL OPINION NO 2026-208.

 

And please do consider participating in the Risk Blog’s Agentic AI survey. It’s a great way to support my work here at the blog! Read more: here.

 



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Recent Reviews


After 10 years of homeownership, I’ve had my fair share of pricey expenses.

Washing machine won’t complete a wash cycle? That’ll be $330 for the labor and part swap. Fireplace won’t stay lit? Goodbye $460 for the cleaning and inspection — plus another $900 for a new pilot light.

Then there are the never-ending water heater issues that seem to cost me $1,000-plus every other year.

Unexpected financial hits are par for the course when it comes to owning a home. But with the right strategy, they can also create opportunities.

In fact, a major home renovation is the exact reason I recently added both the Chase Sapphire Reserve® (see rates and fees) and the United Club℠ Card (see rates and fees) to my wallet.

With thousands of dollars in spending on the horizon, I realized I could use those unavoidable expenses to earn enough points and miles for a bucket-list business-class trip.

Here’s how I’ve handled home expenses so far — and why I’ve changed my strategy now.

My original card strategy for home expenses

Because I prefer travel rewards cards that earn points and miles over cash-back, I added the Capital One Venture X Rewards Credit Card to my wallet shortly after becoming a homeowner.

The card offered perks I knew I’d use — including a $300 annual Capital One travel credit applied to bookings made through the Capital One Travel portal and lounge access at my two home airports — plus a simple earning structure that works well for everyday spending.

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GABRIELLE BERNARDINI/THE POINTS GUY

You’ll earn:

  • 10 miles per dollar spent on hotels and rental cars booked through Capital One Travel
  • 5 miles per dollar spent on flights and vacation rentals booked through Capital One Travel
  • 2 miles per dollar spent on all other purchases

The last earning rate for all other purchases is what particularly caught my eye, as this catch-all category for everyday expenses offers more miles per dollar than what you’ll get with many other general travel cards.

While I knew I’d take advantage of it for pet-related purchases and other items rarely included as an elevated earning rate category, I also liked having a reliable card for large home-related expenses, from annual maintenance to unexpected repairs.

Related: 9 things you didn’t know you could pay for with a credit card

Why I’ve recently reevaluated my approach

Relying on my Venture X for home-related purchases for the past few years has served me well so far.

In fact, I’ve racked up enough miles to cover several nights of a weeklong stay at the Fairmont Royal Pavilion in Barbados and partially cover an upcoming five-night stay at Amansara in Cambodia, both through Capital One’s “cover travel purchases” fixed-value redemption option.

ALL ACCOR

Knowing I was about to begin a major home renovation project in the form of a top-to-bottom, start-from-scratch refresh of my kitchen alongside significant updates to my living room, it seemed like the perfect time to add another card to my wallet.

I knew a few appliance purchases would easily satisfy a welcome-bonus spending requirement, so it felt like the perfect time to open a new premium credit card.

Naturally, the Chase Sapphire Reserve® became a front-runner, thanks to its current best-ever welcome offer of 150,000 bonus points after spending $6,000 on purchases in the first three months from account opening.

Young Asian woman shopping for home decor and household necessities in a homeware store, looking at bedding sets on a shelf
D3SIGN/GETTY IMAGES

While I already have the Chase Sapphire Preferred® Card (see rates and fees) — and the Sapphire Reserve’s high $795 annual fee requires careful planning with spending to justify — thanks to Chase’s updated Sapphire bonus rules, I was eligible for the Reserve’s welcome offer, making the decision much easier.

Two bonuses are better than one

Since I’d owned most of my furniture for a decade, replacing it alongside the renovation suddenly made sense. I wanted my home decor to match the new cabinetry, stone, paint and appliances I’ve selected.

That’s when I realized I could potentially earn a second limited-time welcome bonus, too.

Ultimately, I stumbled upon the United Club℠ Card.

At the time I applied, the card was offering the opportunity to earn 100,000 bonus miles and 3,000 Premier qualifying points after spending $5,000 on purchases in the first three months from account opening (no longer available).

A United Airlines plane on final descent into Washington Dulles International Airport (IAD). SEAN CUDAHY/THE POINTS GUY

Since United has a major presence at Dulles International Airport (IAD), a hub I use frequently, the card caught my attention quickly despite the United Club Card’s high $695 annual fee.

Then, things really clicked.

If I successfully earn both bonuses, I’d earn at least 100,000 miles with the United Club Card and 150,000 points with the Sapphire Reserve, the latter of which I could transfer to United MileagePlus, a Chase transfer partner, for a whopping total of 250,000 miles.

Say no more. Within days of coming to that realization, I applied for both cards.

Related: Can you pay your rent or mortgage with a credit card? Everything you need to know

How I plan on spending the bulk of points

It didn’t take long to meet the spending requirement for my United Club Card‘s welcome offer. Just 24 hours after receiving the card in the mail, I purchased five new appliances. Within days, the offer’s 3,000 PQPs appeared in my MileagePlus account, and after my first billing cycle, the 100,000 miles were deposited.

BOB KRIST/GETTY IMAGES

Once I earn the 150,000 points with my Chase Sapphire Reserve and transfer them to my MileagePlus account, I have big plans for how I’ll use the bulk of the miles.

After visiting Asia for the first time this year, I already have my sights set on another new continent for 2027: South America.

As an architecture buff and lover of far-flung destinations that haven’t been spoiled by overtourism, I’ve long wanted to visit Easter Island.

Rapa Nui, as it’s known locally, is one of the world’s most remote inhabited islands and can only be reached by air from Santiago, Chile, or via select world cruise itineraries.

A world cruise is out of reach for me, so instead, I’ll fly from D.C. to Easter Island, with connections in Houston and Santiago, to finally see the island’s iconic moai in person.

United miles won’t cover the Santiago-to-Easter Island segment on LATAM, but they can cover the rest of the itinerary, including a nine-plus-hour business-class flight from Houston to Santiago. With the trip priced at nearly $11,500 in cash, it’s exactly the kind of redemption that makes my home renovation spending feel worthwhile.

Related: Turn miles into adventure: How to travel to South America with Alaska Airlines miles

Bottom line

Homeownership comes with plenty to celebrate — and plenty of expenses.

While there’s no way around the cost of maintaining and upgrading a home, there are ways to get more value from that spending.

In my case, a major renovation project is helping turn thousands of dollars in home expenses into a dream trip to Easter Island that would have otherwise been out of reach.

Related: How my travel credit cards keep me on the go within a modest budget



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