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NetSuite for Dummies | Learn NetSuite from Basics


NetSuite for Dummies – Table of Content

What is NetSuite?

NetSuite provides software and services for companies to manage the business process like financial planning, operations, customer relations, etc. It was established in the year 1998 by Evan Goldberg. NetSuite is mostly suitable for small and medium-sized businesses. It offers consolidated CRM, ERP, e-commerce features, etc. It handles all processes, basic to critical, from a single platform. 

NetSuite is available to set up locally and as well as offered as an online service. We can create any type of complex workflows easily. It can streamline business processes and scale business to new heights. It takes in business unique requirements and creates real-time dashboards with reports, forecasting, etc. It comes with a drag-and-drop feature so that users can customize their homepage according to their needs.

NetSuite can scale effortlessly to meet the growing needs of a company. It offers services for both business-to-consumer and business-to-business companies. With its unique features, it connects full customer-facing capabilities. 

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Features of NetSuite

The following are the most important features of NetSuite.

Financial management – It makes it easy to access live financial data that links between accounting and compliance management.

Order Management – It improves cash flow, reduces shipping costs, on-time delivery, and can integrate with CRM.

Sales Order and Returns Management – It lets you access the data of scheduling, tracking, approving, and handling returns through visualizations.

Production Management – It enables users to manage global manufacturing operations.

Warehouse and Order Fulfillment – It provides real-time order updates like inbound and outbound logistics and inventory management.

Shared Database – NetSuite consists of different modules that share a common database. 

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Collaboration – It establishes instant contact via email and also through web service or REST APIs.

Employee Center – The status of employee benefits, organization hierarchy, and vital information can be viewed through a dashboard.

Governance, Risk, and Compliance – It addresses risk issues through automated processes.

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Benefits of NetSuite

Here are some of the main benefits of NetSuite.

  • It is a one-stop solution for all business processes. So the users don’t have to switch between systems.
  • It offers dashboards that are easily customizable and show statistics that are relevant to them.
  • Since it’s available in the cloud, small and medium-sized companies don’t have to worry about setting up the infrastructure.
  • It can scale both horizontally and vertically to grow business.
  • It can be accessed 24/7 from anywhere.
  • It drastically reduces implementation risk.
  • It has increased user adoption across the globe.
  • It strengthens the long-term ownership.
  • It produces faster time to value.
  • NetSuite comes with two large upgrades every year.
  • It is a highly secure platform and helps keep your data safe.

Servers/Products of NetSuite

NetSuite offers various products or services to meet the needs of an organization in various verticals. Here is the list of products,

  • Enterprise Resource Planning (ERP) 
  • Customer Relationship Management (CRM) 
  • Human Capital Management (HCM) 
  • SuiteCommerce 
  • Professional Service Automation (PSA)
  • SuiteSuccess
  • Global Business Management
  • SuiteAnalytics

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Enterprise Resource Planning (ERP) 

NetSuite has a capable ERP solution on the cloud that is suitable for fast-growing companies. It gives a clear view and control of their business. It encompasses several areas of any business, which include project management, order management, inventory, employee management, and accounting. The accounting features include banking, journal entries, revenue recognition, taxes, etc. 

It has planning, budgeting, and forecasting solution that makes the planning process easy. Using NetSuite ERP, companies can streamline their processes, making time for the employees to accelerate growth. It provides real-time visibility into production management processes. It enables companies to take faster and smarter decisions.

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Customer Relationship Management (CRM) 

NetSuite’s CRM provides a company with a 360-degree view of its customers, which elevates productivity. The flow of information is done seamlessly over the entire customer lifecycle. It delivers exceptional customer experience from lead generation to sales order, fulfillment, support, etc. NetSuite CRM also offers order management, commissions, sales forecasting, etc. It streamlines the lead-to-cash process flow.

The most important feature is forecasting. It can forecast sales which help in improving sales performance. It can manage global sales and services organizations. It combines traditional and modern CRM features to drive more value to the companies. 

Human Capital Management (HCM) 

NetSuite HCM, which is also known as SuitPeople, gives complete control of a company’s HR processes. It streamlines employee information, employee onboarding, payroll, compensations, etc., in a single platform. Employees can request time-off and can monitor the upcoming vacation schedules of the employees. An employee can also recognize a peer for good work. 

SuitPeople offers role-based security through which companies can allow only people up the hierarchy tree to access sensitive information. It makes sure that employees are effective, engaged, and motivated all the time. It can also show the data of workforce management processes in reports.

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SuiteCommerce 

SuitCommerce is a unified e-commerce solution for back-office systems. It includes B2C commerce, B2C commerce, and order management, all in a single platform. It helps online businesses to grow to new heights. Companies can create unique and personalized mobile, web, and in-store experiences for their brand that surpass customer expectations. 

Using SuitCommerce, companies can provide personalized cross-channel experiences for customers across all touchpoints. This helps in target marketing and customer service. They can provide a single view of inventory over all the channels through centralized order management.  

Professional Service Automation (PSA)

With NetSuite’s Professional Services Automation solution, a company can manage the complete business process from bid to bill. It comes with numerous features, including project management, resource management, project accounting, billing, timesheet management, expense management, and analytics. These help manage projects, resources, and finances of a company.

It provides visibility into the services of a company. It improves resource utilization, streamlines billing, etc., to drive profits. It elevates resource utilization and ensures on-time project delivery. It enables Omni-business model billing for the services delivered. It provides control over revenue recognition.

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SuiteSuccess

SuiteSuccess is a unified solution to the customer engagement model and business optimization methods. It is built to resolve critical challenges that have been a roadblock to a company’s growth. It provides a holistic approach through leading practices, KPIs, and agile methodology to adopt a product. It leads to faster time to value, improves efficiency, and brings customer success. 

Build, engage, consume, and optimize are the four key pillars of SuiteSuccess. The industry-leading best practices are already built into the system. It also provides built-in detailed business flows to specific industries. 

Global Business Management

Global Business Management, which is also known as OneWorld, is a business management platform for companies that manage multinational and multi-subsidiary operations. It improves operational efficiency by providing real-time visibility. Organizations can customize the solution to meet their corporate needs. It mainly focusses on addressing the needs of complex multinational and multi-company organizations.

It streamlines the complete services lifecycle to drive repeat business from existing clients with the help of OneWorld Services Resource Planning (SRP). OneWorld can manage multiple currencies, taxation rules, and reporting across different locations and provides financial consolidation.

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SuiteAnalytics

SuiteAnalytics helps customers discover hidden information from their data that helps them in making business decisions. Users can create reports that answer complex questions easily. SuiteAnalytics is designed in such a way that an inexperienced user can perform tasks on complex data. Users can browse through their data, apply filters, and create visualizations on top of it. 

It includes artificial intelligence and machine learning-based capabilities that help the customer in understanding what might happen to their business in the future. It automates routine tasks that enable customers to make smarter and faster decisions.

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Conclusion

More than 21,000 customers are using NetSuite to manage their business processes. NetSuite can integrate with third-party applications with the help of an iPaaS solution like DBSync. It provides a customizable connector through which we can connect NetSuite with Salesforce, SkuVault, MySQL, Oracle, etc. The NetSuite comes with a subscription model that companies can use and can pay per use only. Companies can get a bundle of all the modules of NetSuite, or they can just pick the ones that they need and license them. With NetSuite, tailor your business processes to meet the requirements.



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What is Custom Settings in Salesforce and Explain It ?


What are Custom Settings in Salesforce?

Custom settings are objects that developers use to create different customized sets of data that have an association with the company, user, or profile. There are options where you can set the custom settings to either public or private. Some of the areas where custom settings get applied are the fields, Apex, flows, SOAP API, and validation rules. The data created by customer meetings must meet the user’s needs, allowing users to access it faster using the application cache. 

When you have data using the settings, users do not need to use database querying languages or the Salesforce Object Query Language to get the data. It uses custom objects which developers build to fix all the business processes and information that does not work well with the Salesforce objects. Many businesses should learn how to use custom settings and benefit from them. Some of the custom fields that the developers use are currency, checkbox, phone number, date and time, URL, text, number, textarea, percent, e.t.c.

The settings can lack some fields like lookups, formulas, picklists, e.t.c. which are important to use. It also lacks page layouts that developers can use. The lack of layouts forces developers to use visual force pages to meet the requirements. When working with these settings, there are no rules that one must use. 

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Types of Salesforce Custom Settings

We have two types of custom settings. This are:

List Custom Settings

It works with how the custom objects function. The main purpose of this custom setting is to cache all the data. It reduces the cost of the data due to easy access to the data. It makes the accessing of static data across the company easy. It eliminates the use of SOQL queries which are sometimes against the limits. What the users need to do is put the data in this type of setting without writing any SOQL for accessing the data. The data provided in the list settings does not vary according to the users or profiles, making it impossible for anyone in the company to access it.

The data is useful to different departments of the company. It enables the developers to have reusable data which everyone can access in the company. This setting is good for the type of data sets that companies use mostly in their salesforce applications.

We create a list custom settings by following the steps below:

  • Locate the menu and search for the Schema settings, toggle the button of Manage list custom settings to turn it on. By default, most of the settings are in hierarchy custom.
  • Under the Custom Setting Definition, input the names under the label and Object Name and then change the Setting type from Hierarchy to List.       List Custom Settings   
  • When working with data like phone numbers, when you input the country codes into the labels, It automatically fetches into the form without querying the database. After filling in the details under the label and other fields, click on the Save button.
  • Navigate to the custom fields, click on the New button, and it will open a new page where you get prompted to choose the Data type and choose the type according to the data you entered in the custom definition. If it was phone numbers, choose the phone and click Next. We will select text. 

List Custom 

  • On this page, there are several fields like Field label, length, field name, Description, e.t.c. Fill them out and click Save.
  • Under the created label, click on the Manage option to provide new fields.

created label

  • After all, the new fields click Save, and you can view your complete list of custom settings.

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Hierarchy Custom Settings

Hierarchy custom settings help in ensuring the majority have the advantages for users. Its logic is efficient and enables users to customize their settings using different settings and rows. The settings match particular profiles and contacts that will meet the requirements of the company’s clients. This type of setting can scan all the client companies and their necessary profiles, look at the tasks handled by different people, and ensure that the final values shown to the user are more accurate and specific to what they want. 

It makes the companies make certain settings to several profile settings meant for the users, which get subjected to the user settings individually. They help the companies and their clients to define all their data hierarchically. This type of setting is suitable when defining defaults used by specific Salesforce applications, relying on the users, companies’ needs, and certain profiles. Hierarchy custom settings sync well with the Salesforce functionalities since they are highly customizable, and you can change them to meet the customer’s needs.

We can create an example of a Hierarchy Custom Setting using the steps below:

  • Navigate to the Custom Settings option, input the data under the Label, Object Name, Setting Type by default is a hierarchy and click on the Save button.
  • A new dialog box will open, and you will get prompted to choose the type of data type, select the one that matches your inputs, and Save.
  • Under the next step, fill in your Field Label, Length, Field Name, and Description, among others, and click on the Save option.

Hierarchy Custom Settings    

  • When the dialog opens, click on the New button to create organizational access to the data.
  • After saving, you will get options to add other alternatives.
  • Another dialog box will pop up, prompting the administrator to add the profiles that will get associated with the values. When you click the Save button, several users will be under the custom settings. And that’s the whole process of creating the hierarchy of custom settings.
How to Create Custom Settings

Log in to your Salesforce CRM, locate the Custom Settings, and several fields require one to fill. Under the label and Object name, input worker for both fields. Under the Settings section, choose between list and Hierarchy. Under Visibility, set it to public, enter the Description, then click on the Save button.

How to create custom settings

In some cases, you find that some parts of the settings section got disabled, you need to navigate to the schema settings and change the settings to enable it. Go to the custom fields and create the field by entering data into Field Label, Data type, API name, and action. To add data, hover over the Action settings to add more data.

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Why do we need Custom Settings?

Using custom settings in the Salesforce CRM and applications has several benefits. This include :

  • It allows faster fetching of data, for example, if you have many records and you want to retrieve one row, you will use custom settings to get the result in a short period due to the ability of customer settings to get stored in the cache.
  • They also avoid the chances of hitting the governing limits. There are several governing limits from SQL queries, DML statements, Sendmail methods, SOSL queries, e.t.c.
  • Due to the use of application cache, one can have faster data access, leading to better performance.
  • It enables the users to access different data according to the user’s profile and role in the organization, which promotes data integrity.
  • If you lack knowledge about databases or the Salesforce Object Query Language, it helps you avoid learning them.

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How to Fetch Custom Settings in Salesforce?

There are several ways of fetching custom settings in Salesforce. These methods are:

To fetch custom settings, it depends on the type of custom settings. Let us look at all types of settings.

How to fetch data on list custom settings.

We use the getAll() method to fetch certain custom fields found in List settings. The method returns a list of the names and all the setting records i.e 

Map var =
CustomApiName.getAll();
Eg: Map worker = Worker__c.getAll();

We use the getValues() method  to fetch the values that match with a certain dataset. It normally works for both the custom settings i.e 

CustomApiName var = CustomApiName.getValues(name of dataset);
For example Worker__c stud = Worker__c.getValues('Mark');

To fetch values for hierarchy custom settings, we use the methods below to achieve the same:

We use getOrgDefaults() method to return the data set records for the company i.e 

CustomApiName var = CustomApiName.getOrgDefaults();

We use getInstance(input the user id or the profile id) method to get data records for a certain user or profile details i.e

CustomApiName var = CustomApiName.getInstance(userId/ProfileId);

We use the getInstance() method to get the records for the logged users.

CustomApiName var = CustomApiName.getInstance();

Limitations of Custom Settings in Salesforce?

Some of the limitations of using Salesforce include:

  • Each custom setting can only handle 300 fields. If there are more than 300, they can’t support more than 300 fields.
  • When storing the cached data, the storage will depend on the licenses. For 1 MB, you get the multiplication by using the licenses each organization owns. For example, a company can support up to 4MB of storage if it uses four licenses.
  • When you want to access an undeleted custom setting, you will get an error if you don’t have permission to access the custom settings. 
  • There is no option to share the custom setting records and objects.
  • When creating the custom setting, you cannot get the ownership after its creation.
  • When dealing with each certified package, one gets a separate limit when working with the company limit.

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 Conclusion
When creating custom settings in a distributed package, you must develop several builds for populating the custom settings with data after the package installation. Implementing custom settings is easier and straightforward and has many benefits for the users. The article has enabled you to better understand the two types of custom settings, the advantages, and how to install them in your application.

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