Rivian’s New AI Assistant Knows What You Mean, Not Just What You Say


Electric truck and SUV manufacturer Rivian on Tuesday announced the rollout of its new Rivian Assistant AI via software update to all compatible R1T and R1S owners subscribed to its Connect Plus cellular data plan. The new functionality will also be unlocked for the upcoming R2 at launch later this year. Powered directly by the EV’s onboard hardware and software rather than layered atop a phone-mirroring system or living in the cloud, Rivian’s Assistant will gain native access to almost all vehicle systems — which enables advanced features beyond just answering questions.

Rivian first announced at its Autonomy & AI Day event last year that an AI-powered in-vehicle assistant was coming. At the time, the automaker’s engineers and software developers detailed how it planned to use the powerful compute hardware in its R1 and R2 series EVs for everything from a new generation of driver-assist and autonomous features to Rivian Assistant, which ships today. For current and future Rivian owners, the feature set is substantive enough to be worth the wait.

Unified Intelligence, the platform underneath

Rivian Assistant sits on top of what the automaker calls Unified Intelligence, described as “a multimodal AI foundation” that runs across the company’s products and operations. Basically, it’s Rivian’s version of the shared-AI-backbone pitch that automakers and tech giants have been making in various forms for a few years now. The idea is that the same “unified” AI model can learn from customer data, vehicle telemetry and operational context together rather than treating each data set as a separate silo to provide more comprehensive and useful functionality to you, the end user.

Wassym Bensaid, Rivian Tech Head, introduces Rivian Assistant on stage

First announced in December, Rivian Assistant is now rolling out to R1 EVs.

Antuan Goodwin/CNET

The promise is that the assistant will become more capable and more personalized over time. It learns driver preferences, retains context across sessions (stored in each driver’s profile), and uses real-time vehicle logs to inform its responses. Whether that learning loop delivers measurable year-over-year improvements (and whether automakers like Rivian can be good stewards of drivers’ privacy) will take time to evaluate. At the very least, the architecture enables such improvements in ways that basic voice command systems don’t.

What can Rivian Assistant do for you?

Holding the left steering wheel button or saying, “Hey, Rivian,” tells the assistant to start listening. The basic vehicle control functions range from the familiar — call Mom, navigate home, adjust the temperature, etc. — to more advanced tasks like changing drive modes, adjusting ride height, opening the front trunk or checking range-on-arrival estimates. The utility of such voice commands is proven and well-covered.

More interesting are the context-aware commands. Instead of requiring precise phrasing, the assistant parses natural language and interprets intent. Rivian’s own example — “Make everyone’s seat toasty except mine” — is a good illustration of what this looks like in practice. The system understands the implicit (all seats except the driver’s) and executes accordingly. That’s a different category of interaction than “set passenger seat heat to level 2,” and the kind of thing that makes voice control actually useful for normal people rather than just people who speak like robots.

Navigation works in natural language as well. You can ask for a coffee shop near your destination rather than searching by category in the map UI, or ask for directions without specifying the exact address. Media queries follow a similar pattern; you can ask when a song came out or ask for something similar to what’s playing. None of this is revolutionary relative to what smartphone assistants do, but the integration with the vehicle’s native software and hardware is tighter than what you get through Android Auto or Apple CarPlay. (Though the latest generation of vehicles running native Google Built-in software seems similar.)

Rivian infotainment showing Assistant parsing a request to "Make all seats warm except mine"

Being able to understand natural language and intent is what makes the difference between a useful feature for regular folks and voice command system for techies who talk like robots.

Rivian

Messaging is handled through AI-assisted dictation that goes beyond simple voice-to-text. The assistant reads incoming texts, summarizes them, and helps draft replies. For anyone who’s tried to compose a text by voice while driving and ended up with something barely coherent, the summarization and drafting layer looks like a genuine improvement.

Additionally, Rivian says the assistant is grounded in real-time vehicle data and has a custom-built system for the owner’s manual, meaning you can ask operational questions — “How do I change a tire?” or, “What does this warning light mean?” — and get answers specific to your vehicle and its current state rather than a generic response pulled from the web. Even for car enthusiasts and automotive experts like me, this vehicle knowledge base is sure to be one of the more practical and useful features.

Agentic Google Calendar framework

The most forward-looking piece of the rollout is the agentic integration with Google Calendar, which Rivian is positioning as the first in a series of external connections. The pitch is straightforward: Managing calendar events through your phone while driving is a bad idea, and doing it through a native vehicle assistant promises to be safer and faster.

The integration allows you to check your schedule, reschedule appointments or execute multistep tasks in a single voice command. Rivian’s example walkthrough — checking your schedule, finding a coffee stop on your route, and texting your ETA to a contact, all as one continuous flow — illustrates the agentic part of this. Rather than issuing three separate commands and waiting for each to complete, here Rivian Assistant acts more like a human flunky you’ve delegated a task to and chains the steps together — at least, that’s the vision.

rivian assistant: what's on my calendar demonstrated by Bensaid onstage

At the AI Day event, Rivian demonstrated Assistant’s deep integration with Google Calendar.

Antuan Goodwin/CNET

What comes after Google Calendar hasn’t been specified yet. The word “first” is doing some load-bearing in Rivian’s announcement, suggesting a pipeline of integrations yet to be announced.

Privacy and availability

According to the automaker, owners will retain control over the data Rivian Assistant collects. The “Hey, Rivian” wake word can be toggled off, location sharing can be restricted and the memory feature — which stores personal context across sessions and trips — can be disabled entirely. Data is tied to individual driver profiles, not the vehicle, which feels like the right approach for multi-driver households.

Full Rivian Assistant functionality requires an active Rivian Connect Plus data subscription or an active trial and is currently available in English only. Rivian hasn’t announced any pricing changes (still $15 per month or $150 per year) or bundling adjustments alongside this rollout, so the math on Connect Plus’ value is somewhat better than it was before this feature existed, particularly for owners who were on the fence about renewing.





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In hand luggage, liquid shampoo is restricted to 3.4 oz (100 ml) bottles or smaller. If you’re carrying a larger shampoo bottle, it won’t be allowed, even half-full. All liquids in hand luggage also must be packed in a clear, resealable, 1-quart-sized bag.

Can You Bring Shampoo on Planes?

Liquid shampoo is restricted to such small quantities because it’s considered a security threat by the TSA. Their scanners can’t distinguish between safe and unsafe, potentially flammable liquids.

The only exception is medically necessary shampoo. If you have a prescription for it, then TSA allows bringing larger quantities of it in your hand baggage. But you should only bring the amount required for your trip and not much more. In this case, you can explain to the TSA officer your condition and show them the prescription.

In checked bags, these restrictions don’t apply – liquid shampoo is allowed in any size or quantity.

Rules for Traveling With Other Types of Shampoo

Dry Shampoo

Dry shampoo has almost identical rules to liquid shampoo because all aerosols contain liquid. But because it’s flammable, it has additional quantity restrictions for checked baggage.

In checked bags, each passenger can bring dry shampoo up to 500 ml (17 fl oz) in size. And in total, each passenger can have up to 2 liters (68 fl oz) of aerosols in their baggage.

Powder Shampoo

Powder shampoo is allowed in hand and checked baggage in any quantity or size. But if it’s above 350 g (12 oz) and it’s packed in hand luggage, it has to be placed in a separate bin for screening. If possible, you should pack powder shampoo above 350 g (12 oz) in checked baggage, especially when flying internationally.

Shampoo Bars

Shampoo bars are treated as a solid, so they have no quantity or size restrictions in hand or checked baggage.

Traveling With Shampoo Internationally

Generally, the rules for packing liquid shampoo in luggage are identical across the world. There are exceptions for domestic flights in  Australia and New Zealand and flights departing from a few airports in the UK and the US.

On these flights, liquid shampoo isn’t restricted to small quantities in hand baggage. That’s because the airports are fitted with modern scanners, which can scan liquids in larger quantities.

Another thing to remember is that large powder shampoo containers over 350 g (12 oz) are banned from hand luggage in some countries. So when traveling internationally, larger power shampoo containers should only be stored in checked bags.

How to Pack Shampoo in Luggage

Shampoo bottles shouldn’t explore or burst open from pressure changes when packed in checked baggage. That’s because all modern cargo compartments on planes are pressurized. The only thing that can cause spills is damage during baggage handling.

To avoid spills, put a piece of duct tape over the lid of the shampoo bottle, essentially sealing it in place. Also, don’t place the bottle near the edges of the suitcase and wrap it in soft clothing. This will keep the bottle from accidentally being squeezed during baggage handling.

A 100 ml (3.4 oz) shampoo bottle won’t last very long, especially if used by many people. So realistically, you should pack a larger shampoo bottle in your checked bag or buy it at your destination. For shorter 1-week vacations, 100 ml bottles are more than enough, so you can bring a smaller bottle and pack it in your carry-on.

Rules for Other Hair Care Products

  • Hairspray is treated identically to dry shampoo. It’s limited to 3.4 oz (100 ml) bottles in hand luggage and 500 ml (17 fl oz) bottles in checked bags.
  • Conditioner, hair gel, and other hair pastes, clays, or lotions are all treated as liquids. If you can smear it, it’s considered a liquid, so it’s limited to small bottles in hand baggage. In checked bags, larger quantities are allowed.

Summing Up – Traveling With Shampoo

Traveling with liquid shampoo and conditioner is a bit awkward because it takes up a lot of space and you need a lot of it if you wash every day. I’ve found that a much better alternative is to use a shampoo bar or travel soap. That’s because they don’t take up a lot of space, they don’t have any packing restrictions, and they last much longer.



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